FAQ

We are arriving with our vehicle, is there a parking spot near the property?

You have the possibility of parking on the quiet and free streets, adjoining the house. Otherwise we offer you a parking space in our inner courtyard for a price of 10€/night.
We also offer a charging station for your electric vehicle, do not hesitate to notify us.

What is the deadline in case of cancellation?

You have the possibility to cancel your stay free of charge up to 3 days before arrival by booking directly on our website, or with our team by contacting us at : contact@lecloscorbier.fr

I have food intolerances / allergies, what should I do?

We offer a continental breakfast (pastries, breads, cheeses, fruits, cereals, etc.) if you are prone to certain allergies or intolerances, please let us know at contact@lecloscorbier.fr so that we can adapt your menu.

What time should I check-in ?

Regarding your arrival, it can be from 3:00 pm. to 7:00 pm.
Departure is between 9:00 am and 11:00 am. For any unforeseen event, please let us know via contact@lecloscorbier.fr or by telephone at (+33) 03 26 53 03 01.

I’m willing to book for the night between Saturday and Sunday but it’s not working out using your website.

We are unable to welcome you on Saturday.
Reservations are only available if you book a minimum of 2 nights (from friday till sunday)

We have booked our stay in April, will your swimming pool be open ?

Our swimming pool area is only open during the high season from May to September from 10 am to 7 pm.

We would like to stay in your property with our two children aged 6 and 10, is this possible?

For the sake of safety and equipment, we kindly ask you to send us your request by email (contact@lecloscorbier.fr) regarding your wish to stay with your children.

We want to stay with two friends, is it possible to book a room for three?

It is possible to book a superior or prestige category room for 3 people.

We will add an extra bed for a price of 35€ per night.

Is it possible to eat on site?

Breakfast is always included in your reservation. You can book lunch by asking our team, available from Tuesday to Sunday.

We do not offer catering in the evening, however, you can order a packed lunch (24 hours minimum in advance). In addition, a space is at your disposal with everything you need: crockery, fridge, dishwasher, coffee machine…

Will our dog be able to stay with us ?

Pets are not allowed in our property for the sake of cohabitation with our dog Harry.

DO we need to have a valid sanitary pass to stay ?

At your arrival, we’ll have to check your sanitary pass. You’ll find below a link with all the news concerning COVID-19 in France. https://www.gouvernement.fr/info-coronavirus