Last updated: 29/02/2025
The company SARL Le Clos Corbier is committed to ensuring that the collection and processing of your personal data carried out on the lecloscorbier.fr site are carried out in accordance with the General Data Protection Regulation (RGPD) and the Data Protection Act (RGPD) and the Data Protection Act.
The site www.lecloscorbier.fr (hereinafter “the site”) is the online platform through which we provide our services, in particular the reservation of bed and breakfast and the sale of tourist activities.
The purpose of this privacy policy is to inform users of the site www.lecloscorbier.fr :
In terms of how their personal data is collected, this refers to any information that can identify a user. This includes, but is not limited to, his name, first name, age, postal or email address, geographic location, as well as his IP address.
On the rights they have with respect to this data;
On the person responsible for processing the personal data collected and processed;
On the recipients of this personal data;
On the site's cookie policy. More information on the page Managing cookies
This policy complements the Legal Notice and the General Conditions of Use that can be consulted by users at the following address:
General Terms of Use: www.lecloscorbier.fr/cgu
Legal information: www.lecloscorbier.fr/legal-terms
The personal data collected on this site are processed by the company SARL Le Clos Corbier. Personal data refers to any information that can identify, directly or indirectly, a natural person, such as name, address, identification number, or any other data specific to their physical, economic, social identity, etc. This information is mainly used by the publisher to manage relationships with you and, where appropriate, to process your requests.
The personal data collected includes in particular (non-exhaustive list):
Technical connection information, such as the type of browser used and the operating system of your device;
Personal data, including your name, first name, email address, mailing address and telephone number (s).
Communications exchanged with us, including in particular the details of conversations via our online chat or our customer service.
We also use cookies and other tracking technologies to improve your experience, personalize content, and analyze our site traffic. Some cookies require your prior consent, in accordance with the RGPD and European regulations (ePrivacy, CNIL).
When you visit our site, a consent management banner (CMP) appears to allow you to configure your cookie preferences.
You thus have the possibility to:
Accept all cookies, including those for personalization and advertising purposes;
Refuse all cookies, and allow only those strictly necessary for the operation of the site;
Personalize your consent by choosing precisely the categories of cookies you want to accept or refuse.
In accordance with the Data Protection Act of January 6, 1978, you have the rights to access, rectify, update and delete personal data concerning you.
In application of the regulations relating to the protection of personal data, you have the following rights:
Right of access: You can ask to consult the personal data concerning you.
Right to correction: You have the option of correcting any inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data.
Right to limitation of treatment: You can ask to limit the processing of your data in certain cases provided for by law.
Right to object: You can object to certain processing of your personal data.
Right to portability: You can request the return of your data in order to transmit them to another data controller.
In addition, since law No. 2016-1321 of October 7, 2016, you have the possibility to organize the fate of your personal data after your death. For more information on this subject, you can consult the CNIL website: www.cnil.fr.
To exercise these rights, you can contact us:
By email at contact@lecloscorbier.fr
By post to the following address: Le Clos Corbier, 12 Rue Corbier, 51160 AY-CHAMPAGNE France
All requests must be accompanied by a valid proof of identity. We will respond to your request within one month, which may be extended by two months in the event of a complex request.
In the event of non-compliance with the processing of your data, you also have the right to file a complaint with the CNIL: www.cnil.fr.
The purpose of the personal data collected from users of the site www.lecloscorbier.fr is to improve your browsing experience as well as to maintain a secure environment. The legal basis for processing is based on the execution of the contract between the user and the site.
More specifically, the data is used for the following purposes:
Access and use of the site www.lecloscorbier.fr by the user;
Management and optimization of the operation of the site;
Establishment of support and assistance to users;
Verification, identification and authentication of data transmitted by the user;
Prevention and detection of fraud, malware (malicious software) and management of security incidents;
Management of possible disputes with users;
Sending commercial and advertising information based on user preferences.
When you use our site, the following data is automatically collected:
- Adresse IP
- Type de navigateur
- Système d'exploitation
- Pages visitées
- Date et heure de la visite
- Référent URL
- Données de géolocalisation approximative
Our Chatbot (Conversational Agent) can also collect:
- Identité de l'utilisateur (nom, prénom, e-mail, etc.)
- Conversation/chat (messages échangés)
- Données techniques (type de dispositif, adresse IP)
- Historique des interactions (avec le chatbot)
- Informations comportementales (actions effectuées sur le site)
The data collected is kept by the data controller under reasonable security conditions in order to ensure the follow-up of exchanges and to improve our services. In addition, the site keeps your data for the time necessary for the provision of its services or assistance. When required to comply with legal obligations, resolve disputes, resolve disputes, prevent fraud, or enforce our terms of use, some information may be retained, even after your account is closed or our services have ended. At the end of this period, they will either be deleted or anonymized.
You can receive commercial offers from us. If you prefer not to receive them, simply contact us at contact@lecloscorbier.fr.
Your data may also be used by our partners for commercial prospecting purposes. If you do not want this to happen, please let us know by email at: contact@lecloscorbier.fr.
When browsing the site, if you access personal data, you agree not to collect, use or disclose this information without authorization, and to respect the privacy and reputation of individuals. The publisher declines all responsibility in case of non-compliance with these rules.
The data collected is kept and used in accordance with the deadlines defined by the legislation in force.
The publisher of the site www.lecloscorbier.fr reserves the right to modify this Privacy Policy at any time, in order to ensure its compliance with the laws and regulations in force.
Any changes will not affect bookings or purchases made prior to the change, which will remain subject to the Policy in force at the time of booking and as accepted by the user upon validation of the purchase.
We encourage you to review this Policy regularly each time you use our services, without the need for formal notification.